We will never shut off your videos without first attempting to make contact with you.
We recognize how critical the videos you’ve built on Mindstamp are to your business, whether you’re using interactive video for sales, marketing, customer on-boarding or internal training. As you approach the View Report limit for your plan, we will automatically notify you when you reach 80%, 90% and 95% of your plan’s limit to ensure you have an opportunity to upgrade your plan.
Additionally, in the first month that you exceed your limit we provide a grace period of up to 120% of the total View Reports allotted in your plan to prevent your viewers from being able to experience your interactive video. Subsequent months are capped at 100%.